Help, I don't understand !

At Duo Design we pride ourselves on keeping things simple. However now and then a bit of technobabble can get in the way. So you know what we and other web designers are talking about we have put together this help section to try and remove the barrier between techies and normal English speaking people.

We have split this help section into various headings. These are available via the menu to the left. If there is anything we have not managed to cover please email us and we will be happy to add it to our site.

This section is being expanded all the time, so if the answer isn't here now take another look in the future.

  • all about domains

    Click on the links below for answers to your questions about domain names. ...more

  • all about hosting

    Click below to see the answers to these questions. If you want to know more why not email us and we will see if we can work out the answers for you. ...more

  • updating my site

    Keeping your site up-to-date can be difficult. If you know HTML and FTP then you maybe able to get away adding and editing pages by yourself. However if like many people this is all a foreign language to you then you need help. Most companies keep their websites up-to-date one of two ways. They tend to either pay a web designer to...more

  • search engines

    Doing well on the search engines can make a real difference to how successful your website is. Although there are thousands of search engines, in recent years Google has become the dominant tool for searching the web. I seem to remember reading that Google search results account for around 70-80% of all Internet searches. However the stats...more

  • setting up outlook express

    To setup Outlook Express for the first time simply follow the guidelines below, there are some pictures included to help you navigate through the setup easily. 1 . Open Outlook Express. In the new window click on Tools in the header then click on Accounts which is third from the bottom of the list. 2 . The new window...more

  • dns made easy

    When you use the Web or send an e-mail message, you use a domain name to do it. For example, the URL "" contains the domain name duodesign.co.uk. Names like "duodesign.co.uk” are easy for people to remember, but they don't do computers any good. Computers use names called IP addresses to refer to one...more